Customer Testimonials
Taking my Honda to Ganley is a pleasure. Friendly staff, vehicle serviced in time first time right and my car washed and cleaned! I wish other dealers were as good as Ganley Honda!
Great service! My husband and I had a wonderful car buying experience. Would recommend anytime.
Very well organized and very polite and respectful. Only place I trust with our Hondas.
Was able to cut to the point. Here’s my budget, this is the car I prefer. Test drove it and sealed the deal within an hour….a lot of waiting around afterwords between writing the check and getting into the vehicle to take
The dealer worked with us in exploring different options to make the sale final. Thanks
I was out of state buyer. They had the car I wanted. I made deal over the phone and drove there and got it.
Thank Honda for the extended warranty on the 2016 Civic. Great job fixing it and done soon then expected.
I received the best Customer service, Straightforward . The purchasing of the car was so quick and easy. They also had the best deals.
My experience here was amazing. The sales representative was very helpful in selecting my new car.
This dealership has excellent customer service. The Managers are great at listening to your needs and providing service. This experience has made me a very happy customer and I plan on doing more business with them in the future.
Jeff Smith our salesperson was very kind and patient. We drove three different before finding the car we wanted to buy.
We liked the professionalism of the staff and the respect that was given to us. There was no pressure by the sales team to sell us a car. We were most comfortable with Ganley Honda.
I believe my salesman name was Marc, not too good with names but he was awesome and Kelly as well. I appreciate them going above and beyond to get me the vehicle I had my eyes on and helping me to make the best decision with leasing vs buying in my situation.
Our experience was awesome from the minute we walked in starting with our salesman! We would definitely consider same dealership for future purchases
Super friendly and very accomodating. Answered every question I had and sent me on my way highly satisfied with my new car!
Great staff who took the time necessary to help us find the car we were looking for. They did not have what we wanted and searched until they found it. Then bought it from out of our state to our home. Special thanks to all of the people involved in the process.
Super helpful and efficient in transferring my lease and getting into a new car! Nice and helpful staff, too.
Mike was great! Very professional, knowledgeable, and responsive. Mike was not pushy and we felt comfortable buying from him.
This dealership is the best place to get your car serviced. They are honest and trustworthy. Their prices are fair. They respect their customers. They get the job done right the first time.
Very friendly, knowledgeable, and extremely helpful in providing different ways to purchase/lease a vehicle.
Ganley Honda’s North Olmsted, OH Service department personnel are friendly, courteous and professional- - especially Michael who always goes the extra yard to accommodate my hectic schedule!!
Great sales service, and fast finance department, myself and my daughter were very pleased with everything. Very smooth and honest process.
Outstanding customer service. Effecient updates as to the repairs in process. Extremely professional communication, as well as very cordial and polite. My service coordination - James - is an outstanding asset to your company!!!
Matt was very friendly and profesional. They really work with me , and made experience pleasant!
Great services ,kind and educated staff. Very helpful with picking out car and meeting needs.
The service department is always welcoming and helpful but above all else efficient. I have never waited longer than an hour for an oil change and tire rotation. Great place. I drive 30 minutes out of my way to go here
Everyone was friendly and knowledgeable. Finance department was nice to work with. Would definitely recommend this dealership.
Serious about getting you the car you're looking for, easily & fairly without a hassle
Our experience was good. Our sales associate was kind and listened to our wants and needs
Great dealership and the employees are great. Have purchased 5 Hondas from them over the years and have never regretted it!
Always great to work with Wendy! Thank you for taking good care of my car .
The salesman Jeff and finance associate Kelly made the process easy. They both delivered excellent service
Very easy lease process! Jeff Smith did a wonderful job with my transaction! Brady was very courteous and personable in the F&I office!
Came in for a recall. performed quickly! They also did an oil change & car wash. Everyone was friendly & professional! Thank you!
The service was quick and thorough. Everyone was very professional. I was very satisfied with the experience.
Whenever I take my Honda in for service, the employees at the desk and the person who greets me at my car are very friendly and courteous. I always have a clear idea of what will be done and a time frame. If the service takes more time, I am always informed and offered a loaner if I need it. The work is always excellent, and I never mind waiting because Ken Ganley offers refreshments and makes me comfortable. Thank you!
I had to get my windshield replaced and was having issues with a shop who was supposed to do the work. I called the dealership for clarification on the issue, and Chuck was so friendly and efficient. He ended up getting me an appointment the next day for a cheaper cost and set me up with a loaner. I was in such a bind and he was amazing. Top notch service all around from the Ken Ganley team.
So happy we took the 50 mile+ drive, found a great vehicle, knowledgeable friendly staff, at a reasonable price, no question too big or small, to be asked and answered!
Jeff Smith is a great employee. Everyone is very nice at Ganley Honda North Olmsted
I was very pleased with the service I have always received. They went over and above my expectations. Especially with the loaner car. I had a family emergency, I could not bring it back on that specific day. But returned the following day. I am very grateful for the compassion and service I received. I will never go anywhere else. Highly recommend Ganley Honda. James Z was amazing.
excellent! always great experience, service and work. will continue to come to ken ganley. keep up the good work.
I bring my cars here regularly for maintenance as well as larger issues. Michael Landino, my main contact from the Service Department, is consistently and exceptionally honest, hardworking, friendly, and helpful. He is clear and concise about what my cars need, he never tries to take advantage of customers, and he is approachable, communicative, pleasant, and personable. I am deeply grateful for his dedication and commitment to providing the best service possible. We have a lot of cars and have transferred all of our service needs to this location because of Michael - he keeps us coming back!
"Excellent customer service and fair pricing. Highly recommend! The sales team was knowledgeable and made buying a car a smooth experience."
Kelly K. from finance and Marc R. from sales were both extremely pleasant to interact with and very professional. Was by far the best interaction I’ve ever had while buying a car. They both seem like the kind of person you would call, but not about car things but just because you’re a little lonely and want someone nice to talk to.
We had a wonderful experience with this dealership. Bobby Ross was amazing, kind, funny, personable and knowledgeable about the vehicle we were test driving. When it came time to pick up our new to us Passport, Bobby came in ON HIS DAY OFF. When we are in the market again we will be looking on their lot, regardless of them being an hour drive from our house.
I took my car in for regular maintenance. The waiting area was clean and enabled me to continue working from there. The service was prompt and even wrapped up a little earlier than I anticipated. It was overall, a convenient, pleasant experience.
Excellent Service Department, Wendy Fees has worked with us for years and is always responsive, and honest. Highly recommend the dealer and Wendy.
We had an excellent experience at Ganley Honda, North Olmsted, Ohio. While walking through the parking lot, Mike Maier asked us if we needed any help. We were just looking for a new CRV to lease or buy as the lease on our current CRV will be over in a few weeks. Mike gave us his card and offered his services. Within a few days, we met with him. Mike was very helpful, professional and knowledgeable regarding Honda Vehicles. Mike’s major positive qualities are his transparency and "no pressure" characteristics. He answered all of our questions, gave ...
I've had many experiences working with Michael Landino and I have to say he is simply wonderful. This man cares about his customers. He follows through with our concerns and treats us like family. You're fortunate to have a great employee like Michael. I wish excellent customer service was like this everywhere! He's a gem. Mary Beth Ions Rocky River, OH
Have gone to GANLEY Honda for many years. They have never disappointed me. They did a great job on my car. They were finished before I thought. They kept me informed as to what needed done and how long it would take.
Charging customers to use a credit card doesn’t sit well with me, would try not to go there if possible.
The whole experience pleasant and everyone showed an interest in helping make the purchase easy.
Very friendly staff. Clean place. Missing one star because the “kids zone” is made of a few chairs and a desk. I would not recommend waiting if you have kids with you.
Service is competitively priced and I have no complaints on the work they do. I feel they’re thorough and I’d recommend them over other dealerships because they’re the first dealership that, so far, hasn’t given me the negative stereotypical experience of “pushing” unnecessary and/or excessive maintenance repairs on me, and I’ve been a customer since 2018.
I was led to believe that you had a used Honda CRV hybrid. When I arrived at the dealership the salesman said they didn't have any. I ended up purchasing a new one, I feel like I overpaid.
It was great.
They are very kind and friendly people willing to help you. Very good service, I recommend it!!
Long-time customer. Always get great service along with amazing customer service.
Great people, very courteous and they gave us a great deal! One of the cars we wanted ended up selling and once another car showed up they sent us message and gave us a great deal on it!
I’ve had an excellent experience with Ken Ganley Honda North Olmsted, from the time I purchased my car to their continued service. Austin from the sales team is knowledgeable and honest, making the buying process smooth and enjoyable. The service team members are always friendly and attentive, ensuring my vehicle receives top-notch care. I truly appreciate their dedication and won’t go anywhere else for my car needs. Highly recommend!
Went in for service-oil change, tire rotation and transmission fluid change, they were fast, efficient and friendly. Michael was helpful with what was needed and performed. Super friendly!
Marc got me out of my hrv and into an accord! If you are in the market for a vehicle I would highly recommend seeing Marc at Ken Ganley Honda North Olmsted!
The staff were all very friendly and helpful. My salesman was very knowledgeable with all aspects of my car purchase.
Outstanding! 10/10
Ken Ganley Honda in North Olmsted made the car buying process easy. They accomodated our busy schedules.
Ethan got me into the car of my DREAMS. The process was smooth and every question I had was handled appropriately. My second car purchase from this dealership and I’ll continue to buy from this location always!
Highly recommend Ken Ganley. Very happy with the process to get a new car. Contact Mark in Sales if you are looking for a new Honda.
The service department is great. Wendy makes sure I have a ride to work and back. I have 3 cars serviced at their . The mechanics are very good.
Our experience with Honda was amazing. The service was great and they helped answer all of our questions. Austin and Brady were so much help in the whole process and were very personable and caring to find us what we were looking for!
Friendly and easy to work with. Pleasant buying experience. Great customer service. Would recommend to friends and family.
Kyle was thorough through the whole process. No high pressure sales and would refer him to anyone looking for a new honda
Really impressed by the cleanliness, spaciousness, comfort (waiting room), and availability of staff. Technicians picked up some routine maintenance that needed to be done, and I got a $10 discount without asking.
Our sales person was amazing and explained the car buying process and all of the features of the car thoroughly and with a great attitude.
I bought out my leased car from another Honda dealership and they were more than helpful to show me all of the things that would change from a lease to owning my car. They had food and drinks for any customer that were waiting for any type of services. While there I got to meet a sales associate and financial accountant. Darien helped me look at my options and Kelly helped me purchase my car. If you are looking for a new, used, or leased car, I’d highly recommend going to Ken Ganley Honda in North Olmsted!
(Translated by Google) Very grateful for the attention received (Original) Muy agradecido de la atención recibida
Very helpful salesperson and financial person. Great follow up. Would recommend this dealership to friends and family.
I live in parma and I go out to north olmsted honda. They are wonderful and have always been on time and professional. The waiting room is so clean and offer snacks and beverage. Check them out you will not be disappointed.
The people there are generally friendly and helpful. The service didn't take too long
Wendy my service advisor was wonderful! She is friendly and professional. I've been coming with my 2015 CRV for years.
Last week, my husband and I went to Ken Ganley Honda looking to lease a new CR-V-EX. Luke Sandman was our sales consultant. He is a very helpful, professional and friendly salesman. Luke answered all our questions, explained the different leasing options, and got us a great deal on our new CR-V. We look forward to working with him again. We were extremely pleased with our experience at Ken Ganley Honda North Olmsted.
Service is always awesome at Ken Gamley Honda and Wendy is an awesome service manager to work with
Ken Ganley Honda is a great dealership. All the workers are very helpful and friendly. We enjoyed our experience there.
Very friendly, welcoming atmosphere. Employees were nice and knowledgeable too.
The whole process of leasing a car was made very easy. Ron Hazelton and Jeff Smith were excellent. Jeff was very helpful and he explained every aspect of the car options. I cannot say enough about both Ron and Jeff.
Great place to buy a car! Way better than Sunnyside! Ken Ganley always takes care of people! Way better for Service also, ask for Michael Landino!
Austin was an awesome sales rep! Super nice and patient. He helped me find the car to fit my budget. Finance was a bit testy and got annoyed with me trying to read all of what I was signing. Made it more stressful than it needed to be.
Dan Crites was amazing to work with! He found the exact car I wanted. He is hopefully watching Bail Jumper on ID Discovery Channel to watch us hunt Bail Jumpers in Ohio. #TeamOhio! There is a reason we have bought 3 cars from Ken Ganley. Ganley Honda great pricing & professional service! @Bailbondgirl
The leasing process was made easier because of Kyle! I am disappointed that it has almost been a month and I still have not received any paperwork concerning this lease!
Luke was great at helping me through the buying process of my new car.
This is our 4th Honda that we purchased from Ken Ganley. We really feel welcomed from the minute we walk through the door. We also love our Salesman, Cam. This is our 2nd car we purchased from him and he was such a joy to work with. Even when we brought our previous car in for an oil change, Cam made sure to stop and say Hello and ask if everything was ok.
I was looking for a specific vehicle and Darien at Ken Ganley did a great job of tracking down what I wanted. He jumped through more hoops than usual and that made a difference.
Very friendly, down to earth customer service. Welcoming store and clean amenities. Spacious area to shop around and look at cars.
Really good service!
Excellent and timely service from start to finish. Associate was very courteous and knowledgeable about the vehicle.
I stopped in without an appointment and Wendy was able to get me immediately. The communication during this process was excellent. I have been dealing with Wendy for years and she has always been excellent!