Customer Testimonials

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Google Aug 9, 2022

Our sales consultant Zach was great! Very knowledgeable and genuinely interested in seeing we were well advised with the details of our purchase.

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Cars Aug 7, 2022

The drop off and pick up process was seamless. Staff was courteous, and set was completed timely.

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Cars Aug 6, 2022

That?s about car# 9 from B Ross. We won?t change Salespeople or dealership as long as Bobby is there rven though everybody is awesome.

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DealerRater Aug 5, 2022

Purchased a Honda Accord Touring, Salesperson Bobby Ross was a lifesaver finding me this cars to replace my stolen vehicle. He found what I wanted right off the assembly line in a very challenging car buying/finding environment. Thought I would have to settle, but got exactly what I wanted. Bobby has sold a minimum of 9 cars to my family and friends, and it always been a winning experience!!!!

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Google Aug 5, 2022

Excellent, quick and convenient service! Great lounge too!

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Cars Aug 4, 2022

Service was quick and courteous. My car was done in less than the estimated 1 hour timeframe. Customer service area, waiting room, showroom and restroom were clean.

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Cars Aug 3, 2022

Everyone was helpful and friendly. I?m glad I bought my new car here.

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Google Aug 2, 2022

Everyone was helpful and friendly. I am glad I bought my new car here.

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Google Aug 2, 2022

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Google Aug 1, 2022

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Cars Jul 31, 2022

I came in for repair on my broken air conditioner. Mike greeted me as soon as I walked in. He told me how long it would be for repair and I waited in the waiting room. Mike explained what repairs were needed and how much it would cost before I approved the work to be done. I am very happy with the entire Ganley Honda service provided by Mike in Service Dept. Best place to get your car serviced.

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Cars Jul 31, 2022

I purchased my Honda in December 2021 from this dealer. Third vehicle from ganley. Regular service appointment Great service department with Wendy. Ed stein has great team Appointment at 8:15. No delays out the door by 9:20 and with a nice wash too!

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Cars Jul 29, 2022

Quick and speedy- and ACCURATE- service! Replaced the connectors for my stereo; the estimated time was three hours, but they did it so much quicker!

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Google Jul 28, 2022

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Google Jul 28, 2022

You guys are always great.

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Cars Jul 27, 2022

Wendy is awesome to work with. I always feel confident that repairs are done right the first time.

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DealerRater Jul 27, 2022

Excellent service. Very professional. Super fast service. Great place. My car will always go there!

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Google Jul 26, 2022

Purchased a CRV. Jake Patay was very helpful and knowledgeable of the Honda products and features. Extremely happy!

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DealerRater Jul 26, 2022

Just purchased a CRV there. Great experience. Jake Patsy was very knowledgeable of every vehicle. Extremely happy!

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Cars Jul 25, 2022

I always appreciate the team at Ganley Honda. The service department has been very helpful to take care of my service needs.

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Google Jul 21, 2022

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Google Jul 19, 2022

I absolutely loved my experience working with the staff. Everyone is always helpful with smiling faces

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Cars Jul 19, 2022

Great friendly people very helpful and professional . very informative and made me feel like I was a top priority. The atmosphere made me feel comfortable ..

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DealerRater Jul 19, 2022

Bought a Honda Civic from them, Everyone was so helpful. Will definitely buy my next car there.

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Google Jul 16, 2022

ALWAYS, leave completely satisified when dealing with the service department.

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Cars Jul 15, 2022

Ganley Honda has serviced my cars years. Providing excellent timely, service with friendly people

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Cars Jul 14, 2022

Oil & filter change. Everyone who I interfaced with was kind and respectful

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Cars Jul 14, 2022

If you are in NE Ohio and looking for a new car, please check out Ken Ganley. They are friendly, professional, passionate and respectful. If you go, ask for Bobby Ross! He is very friendly. He is very friendly, helpful, knowledgeable and respectful. He replies with questions even his day off!!

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Cars Jul 13, 2022

It was a great experience as always. Service desk were very polite and courteous. Fox done quickly.

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Cars Jul 13, 2022

I always receive excellent service. Thank you to all the staff.

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Google Jul 13, 2022

THE ABSOLUTE BEST !!! 🙂 I Want Everyone Who Reads This Review To Know That I Had The Absolute BEST Sales Representative Named Jacob Witkiewicz ! From START TO FINISH He Was Outstanding! He Is Professional, Friendly, Knowledgeable and Explained Everything in The Finest of Details! Jacob Made My Entire Car Purchase at Ganley Honda FANTASTIC!! The Day I Picked Up My New Car Was The Best Day Ever ! The Biggest and Sincere THANK YOU To Jacob , General Sales Manager Tim Nadvit, Kelly Kidd, and The Rest of The Ganley Honda Team Who Made The Whole Experience Absolutely PERFECT!!!! ABOVE AND BEYOND You ...

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Google Jul 12, 2022

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Google Jul 9, 2022

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Google Jul 8, 2022

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Google Jul 7, 2022

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Google Jul 2, 2022

A car dealership that provides timely and quality maintenance service, with knowledgeable staff that works with customers.

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Google Jul 1, 2022

Always fast and professional. Nice clean waiting area with refreshments. Great cars and a great dealership service department.

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Google Jun 9, 2022

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Cars Jun 7, 2022

I've never had a disappointing experience involving service provided by Ganley Honda!

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Google Jun 1, 2022

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Google Jun 1, 2022

Bobby Ross was outstanding with great communication on my lease trade in!

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Google Jun 1, 2022

Good service and friendly staff.

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Google May 27, 2022

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Google May 27, 2022

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Cars May 26, 2022

My salesman,Spencer was outstanding,and very knowledgeable about the Honda CR-V I was interested in purchasing. He really took care of me in this current market situation of limited availability of new inventory.

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Google May 24, 2022

My recent experience at Ganley Honda was wonderful. Senior Sales Consultant Andrew Wenner was knowledgeable and quick. Also he has a good communication skill! Thank you for your excellent help! I'll enjoy my new car!!!

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Google May 19, 2022

Spencer was awesome!! went above and beyond for us.

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Google May 18, 2022

Wendy in SERVICE is terrific! She squeezed me in for an oil change and tire rotation as I was "In the neighborhood" and I live quite a distance away. She said "anytime" (as long as I give her a little heads up. 🙂 )

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Cars May 16, 2022

Efficient service with reasonable wait time. Friendly & courteous staff with the service process. Clean & comfortable waiting area.

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Google May 14, 2022

Service team is always friendly and very helpful.

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Google May 13, 2022

great team. quick honest service.

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Google May 13, 2022

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Google May 12, 2022

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Google May 12, 2022

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Google May 9, 2022

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Google May 9, 2022

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Google May 7, 2022

We had a bad experience with Jay Honda on Thursday night/Friday morning where a car was taken right out from under us. I called Ganley Honda in North Olmsted and spoke to Geno. From the moment I explained my situation to Geno he was on top of his game! I was trying to surprise my husband with the same car we had lost earlier at Jay Honda. Geno found they had the same car on the lot and we moved forward with the process of the sale. Geno asked all the questions he needed to so he could ensure ...

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Google May 7, 2022

Michael at Ganley Honda did an outstanding job. Called me first thing in the morning, asked if this was a good time to go over the car I dropped off. Gave me detailed estimate and we agreed to prioritize to fit my budget for this visit. Called back after everything was finished. Courteous, knowledgeable, to the point. Car was washed and the dashboard was even wiped down! As a former service advisor myself I know about providing excellent client service, and Michael delivered! Thank you! P.S. the rest of the team is friendly too!

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Google May 7, 2022

Been coming here for service for years - great work and great people.

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Cars May 6, 2022

Brought my car in to diagnose a noise that appeared to be coming from the left rear underside. Being that it's a 2010 vehicle, I was concerned that it would be a costly repair. Turned out to be a rust buildup on the brake rotor. Cleaned up and out the door in less than an hour at a very acceptable cost.

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Cars May 5, 2022

We were very impressed by our salesperson, Matt H.

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Google May 4, 2022

I am so grateful for the staff at this dealership! I came in right before closing with an almost flat tire and they were able to squeeze me in immediately to repair it! I had my 5 month old daughter with me and the manager was so accommodating to make sure we could make it home safe. Definitely recommend and very appreciative of their quick service!

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Google May 2, 2022

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Google May 2, 2022

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Cars May 2, 2022

Good job Jacob Would do it again Much appreciated

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Cars Apr 29, 2022

Fast, courteous. Was quoted 1.5 hrs for work and vehicle was returned complete in 40 minutes. Have been going to this dealer since 2010.

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Google Apr 29, 2022

Friendly, professional and organized. Also good coffee.

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Google Apr 28, 2022

Overall great experience, service was fast, and communication was easy and reliable. Ended up getting the vehicle I wanted at a price I was happy with.

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Google Apr 26, 2022

Top shelf service as always at North Olmsted's Ganley Honda. Ed Stein goes over and above for every one of his customers. Everyone in the service department from the porter who takes your car in to the clerks at the desk and cashier at check out are always friendly, prompt and courteous. Don't hesitate to buy or service your car here. I'm thrilled with my Accord and have had years of exceptional service from the entire staff.

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Google Apr 26, 2022

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Google Apr 26, 2022

We bought a Honda Ridgeline for my Son. The sales consultant Geno Lopez made the experience restore the better experience for buying a car in a brick and mortar. Please be aware we have purchased and sold on line due to the hassle of spending too much time in the dealer. But the experience was "almost" as simple as buying on line. I said almost due to a hiccup with financing. Not Genos fault, he was the same proffesional, pleasant person which you will miss from online experience, from the time we spoke on the phone until he ...

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Cars Apr 25, 2022

I live 35 miles away from Ganley Honda but will not have anybody else service my Ridgeline! Wendy was wonderful as always,facilities were clean employees very friendly. Service was great car drove really good all issues taken care of and less expensive than I thought. Highly recommend Ganley Honda!

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Cars Apr 24, 2022

Bobby Ross did a great job, showing me all the features of my new CRV, was a great buying experience . Highly recommend Ganley Honda

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Cars Apr 22, 2022

Took CR-V in for scheduled service. Was easy and efficient scheduling appointment online. Service writer Wendy pleasant and efficient. Facilitated process and even found a coupon I could use. Car was ready when promised.

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Cars Apr 21, 2022

Quick and easy.....................................................................

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Google Apr 21, 2022

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Google Apr 21, 2022

Jeff Smith and Ali Hussein were outstanding. They ultimate found me an even better deal than I had originally agreed to. I would (and have) recommend this dealership to family and friends.

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Google Apr 20, 2022

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Google Apr 19, 2022

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Google Apr 18, 2022

This time this dealer did very well ,it was a good and relaxing experience. Bob my salesman did very good with buying and explaining everything on the van and he stayed after closing to help. So yes they did a great job and with this bad time in the market they did good.

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Cars Apr 16, 2022

I have been going to this Honda Dealer for service since I bought my CRV 13 years ago. I have always had exceptional service as well as friendly informative staff.

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Google Apr 15, 2022

Michael was so helpful and friendly when I took my car in to be serviced today!

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Google Apr 14, 2022

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Cars Apr 11, 2022

Excellent customer service and reasonable price. I was greeted warmly, everything was explained, I was told the price before they proceeded, and their waiting area is very pleasant and clean.

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Cars Apr 9, 2022

I had a great experience at Ganley Honda in North Olmsted! The service was amazing!

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Google Apr 8, 2022

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Google Apr 7, 2022

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Google Apr 7, 2022

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Google Apr 7, 2022

Last year I went somewhere else to save money. Not worth it. This place is amazing and reliable and I love the staff! Wendy is the best!

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Google Apr 4, 2022

Bobby Ross did an amazing job finding exactly what I wanted in a timely manner and making the process seamless.

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Google Apr 3, 2022

Jarred great guy he take care me and wife the other day 100% customer satisfaction recommended

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DealerRater Apr 3, 2022

JACOB WAS A WONDERFUL SALESPERSON WITH A GREAT SMILE AND HE HELPED ME PURCHASE THE VEHICLE I WAS NOT GOING TO ORGINALLY BUY A VEHICLE BUT JACOB HELPED MAKE IT SO EASY

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Google Apr 2, 2022

Always a great experience.. polite staff .. excellent service.. quick response.... transparent billing

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Cars Mar 31, 2022

We had just visited another Honda dealer a few days before and it was awful: After telling us on the phone that they had the truck we wanted, they admitted, after our 45 minute drive out there, that they did not have one on the lot and would have to find one. Things just went downhill from there. At Ganley, we were warmly greeted by the general manager and offered a beverage. Our sales person was friendly and informative, discussing the pros and cons of the various options. Pricing was transparent: we knew what we were getting and how much it ...

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Google Mar 31, 2022

Ganley Honda in North Olmsted provides white glove customer service every time! My 2012 Honda recently had an unexpected and complicated maintenance issue involving the emissions system. I arrived at Ganley Honda without an appointment and was greeted promptly by Michael Landino. Michael was able to arrange a courtesy car for my use while they worked on my vehicle the next day. When I arrived to pick up my 10 yr old civic, I was simply overwhelmed by the customer service. The car was not just washed, but detailed inside and out!! Michael is aware how much I rely on my Honda ...

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Google Mar 30, 2022

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Google Mar 30, 2022

Wonderful service department

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Google Mar 29, 2022

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Google Mar 29, 2022

We had just visited another Honda dealer a few days before and it was awful: After telling us on the phone that they had the truck we wanted, they admitted, after our 45 minute drive out there, that they did not have one on the lot and would have to find one. Things just went downhill from there. At Ganley, we were warmly greeted by the general manager and offered a beverage. Our sales person was friendly and informative, discussing the pros and cons of the various options. Pricing was transparent: we knew what we were getting and how much it ...

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Google Mar 29, 2022


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