Customer Testimonials
Got me in and out for a service appt in less than an hour; was supposed to be 90 minutes.
Solid experience, quality service
I just moved to the area and was very happy with the service I received from this dealership.
Jacob (Sales) Kelly (Financial) were both wonderful, professional and helpful. Great experience.
Cameron was my salesman, AWESOME. I was extremely upset at Great Lakes for giving the run around but they got it done for me !!!
We were given excellent service by very knowledgeable and friendly staff. Jake and Matt were tops!
Very friendly and helpful staff, Cam was wonderful to work with!
Great customer service!
Staff were all very courteous. Our salesman Darien was very good to work with. All our questions were answered.
I Purchased a 2015 Honda Fit from Ken Ganley Honda. Paul Moon was very helpful throughout the process of purchasing the car, trading in my old car and I appreciated his honest approach in dealing with customers. Thanks Paul!
Wonderful customer service. Attention to detail. Knowledgeable sales team. Will come back again and refer friends and family.
Great experience at KG Honda in North Olmsted. They were very helpful and worked around my budget.
Marc was fantastic! He helped my husband and I get into a 2022 Honda HR-V. He made the process simple and easy and answered all our questions with ease. We love our new car!
The service department provides an excellent experience, including check in (Wendy is terrific) a nice waiting area with snacks/coffee, reasonable service prices. As far as sales, would not purchase a car from Ganley Honda due to the "Additional Dealer Profit" that's tacked on to most of its new cars. I'm pretty sure Honda does not approve of this practice, but Ganley, during this period of low new car inventory, can get away with it. Leaves a sour taste But would absolutely recommend the service dept.
I had a routine scheduled service today. It was easy to schedule on the website and I got an appointment the very next day. Check-in was quick, the waiting area was clean, quiet, and pleasant. I took advantage of the free wifi and snacks while I waited. My service rep kept me informed of my car's progress and I was out the door in just over an hour!
They were quick they repaired/changed my oil and what was need and they kept me informed throughout the process! 10 out of 10 recommend their service department!
Dan Ciolek did an excellent job helping me buy out my lease and buy my Honda Civic. He went above, and beyond, was very knowledgeable, kind, and knowledgeable. He did an excellent job. I highly recommend Ganley Honda North Olmsted and Dan Ciolek one of the finance managers!
Brandon was awesome! He got me into a very nice car! I'll make sure to tell all my friends and family to go to him! Thank you!!
I'm not a car person in the slightest so for me it's nice to periodically take my car into the dealership where I purchased it and get routine service. Good experience and for me I have no reason to service my car any other way.
I'm not a car person in the slightest so for me it's nice to periodically take my car into the dealership where I purchased it and get routine service. Good experience and for me I have no reason to service my car any other way.
Great Service…Very efficient and polite!
I had a lease to exchange - was sad to see the Honda Fit go away but Tiffany helped me determine my next vehicle and was great at making it a speedy, hassle-free process.
Had my routine scheduled service today. Online scheduling was easy and convenient, check-upon arrival was simple, waiting room (and wifi) was clean and comfortable, service took slightly less time than expected (even with a tire that unexpectedly needed patched), and James in Service Dept was great at explaining everything. Great experience today - thank you!
Tiffany H and Bob provided an excellent experience
Always a pleasure to service my car here!
I just purchased a 2022 Honda Civic. I had the best experience from every department there. I recommend this dealership to everyone! Thank you Brady
Great people and customer service! Took time to work with us and deliver a nicely equipped vehicle.
everyone at honda were extremely helpful and welcoming. i couldn’t have asked for a better experience with purchasing my first new car!
We worked with Tiffany to buy a 2023 black Honda HRV. We put a deposit down on December 15th and received our car on February 7th. It took awhile but we were glad we waited for the color and model we wanted. Tiffany was our sale's woman. She was very informative and efficient. She talked a little too fast for me to understand all the information she was going over with us. The buying process was long (almost 3 hours) but overall it was fine. Thank you Ken Ganley Honda!
We’re overly satisfied with the customer service given by Jacob. He is enthusiastic and you can see he enjoys his job even when it was close to their closing time. Mike in Finance was great as well. Made the process swift and thoroughly explained everything we were signing. Highly recommend this team
I had my car serviced at Ganley Honda. James F. in service is cordial, helpful and knowledgeable. The dealership is clean and has a friendly accommodating staff.,
Great experience working with Austin Perez and his Manger would highly recommend.
Very helpful and friendly! Service was good and quick. I’d go back and recommend to a friend.
The best car transaction experience ever! Brady is the best!
I brought my car to the dealership where I leased it, they were able to take my car in on my schedule, it was done in a timely fashion, and the people were very friendly there.
Even though it’s pretty far away from me I Always take my car back to this dealership for any repairs and maintenance. Always do a fantastic job and more I importantly they are always honest
Dropped in unannounced because of check engine light. They took care of everything in 1 day. Usually I call for an appointment but not the 1st time something has popped up that I wanted to check. They've been nothing but nice over the years.
Wonderful customer service - friendly, direct, and great at explaining options!
Modern, clean dealership. Courteous personnel. Well-informed, friendly salesman (Brady Stang). Overall excellent experience. Would shop here again.
Troy Johnson was a great, down to Earth guy that made the car buying experience stress free and quick.
They made it easy for me! They helped me purchase my first car! Great experience!
Great staff, polite and easy to work with. Nice clean facility. Pricing was straight forward
Polite, professional service writer. Explained service needs and quote. Quick service work performed and returned with a clean vehicle.
Bobby was a very friendly salesman. We really liked him. The only thing that really upset us was that after patiently waiting over a month for the car we ordered, we were informed that our monthly payment would go up because the value of our turn in went down during that time period. We learned this right before we were going to leave with our new car. This seemed very shady. Thankfully Bobby took care of the situation for us. This was our 4th lease from this dealership. All we want to do is be treated fairly. We felt like ...
Excellent service Wendy Fees always provides friendly and competent service -such a pleasure to do business with her and Ganley
My wife and I have been going to Ganley Honda for 30 years. We buy our cars there and have them serviced as well. Today Mykala took care of us. She was welcoming and knowledgeable. A very pleasant and easy experience. Love this place.
Top notch service. Couldn't ask for the repairs done with my vehicle to be done any faster.
Cam was an amazing help for my mom and I when we were in back in November. He was incredibly patient with us, leaving us feeling like there wasn't any pressure. This purchase was my moms 'forever' car and he was incredibly genuine and helped get her in a CRV.
We recently had an issue with a tire place that did not install the proper tire on my car. Ganley Honda got us in right away even without an appointment. They problem solved the issue and had me on my way right away. This is my third time at the service center since my car purchase and all times have been positive.
Jacob W. He was very helpful when I first called. He answered all my questions. It was quick to respond to my offer. I enjoyed my experience. would recommend to anyone that asks.
Great customer service and experience. No high-pressure sale. Was able to take time to review options and make a decision. I did not feel trapped!
James Zappitelli was great! He gave me a fair price and made sure I was well taken care of. I will be back for all future business!
Service done quickly and completely. Quality inspection as well.
Friendly staff and the service dept is great. I’ve had several oil changes there and they are always on time and efficient. Enjoy coming here, there is plenty of space in the waiting area along with snacks and drinks.
Jacob is outstanding. High energy, Pleasant and kind. Mike was great. Great buying experience. We will highly recommend
Great people in sales and service departments. Wendy takes great care of us every time we get one of our cars serviced.
Ken Ganley Honda facilitated the financing of our Ho da lease buyout. We were brought through the process by Dan Sherwick of your Finance Dept. Dan did an excellent job in every aspect.
Love Tiffany . She always works so hard for me to get me into the car I really want!!
One of the best dealerships I've had the pleasure of working with. Ed, James and Wendy in the service department go out of their way to make you feel welcome and appreciated. I've had nothing but positive experiences at Ganley Honda North Olmsted from the time I purchased my Accord and at every service visit after......Highly recommend this dealership if you're looking to purchase a new Honda or just need service......
The whole service team is great every time I go. Special shout-out this time to my tech Steve, my advisor Michael and manager Ed for fixing our check engine light and annoying suspension noise!
my experience was one of the best i?ve had purchasing a car. the salesman, GM and financing department we so easy a reassuring to work with.
I have always been treated well at Ken Ganley in North Olmsted. Our sales person, Darian (not sure of spelling), was exceptional and helped us get to an affordable monthly payment.
I never have bad experience All crew was always attentive Bobby Ross is like our family when we come to buy a new car even when we come to do a service to our car This team make feel welcome to yours friend house.
Set up deal via text. No issues
Thank you to Andrew and Bob for getting me a realistic car payment for my new WHITE Honda Hatchback. And for helping with the extra miles I had on my prior lease. I have been dealing exclusively with this Honda location for over ten years, and will be back. Thank you again for your time.
James was amazing!! He kept me informed with everything that was being done to service my car and was so nice!
Ganley took great care of me in a real time of need...they realized the issues I had and responded quickly professionally and with a smile and try understanding...it was top notch service!!
Bought our fourth car from Ken Ganley Honda and was relaxed and pleasant. They met the price I was asking for without much difficulty.
My experience at Ken Ganley North Olmsted has always been excellent They always polite, friendly, helpful, and the service excellent. My wife and I have been customers at this car dealer ship for over 11 years and have always been treated right. Thank you to the Staff at this Dealereship
Worked with Brandon in buying a new CRV. He was professional, knowledgeable, and very responsive. Everyone at the dealership was easy to work with and worked to make sure the buying process was problem-free. I highly recommend Ganley Honda
Ganley Honda is the best Honda dealer in Ohio! Best service department and best people working there like Wendy always pleasant and knowledgeable!!
Dan Crites and Kelly Kidd were very professional and cordial during the process. They answered all questions completely, explained everything in detail and made for a pleasant experience.
James in the service department was an excellent help. He was incredibly helpful and honest. I left Ganley with a safe car, and a feeling that I was listened to and cared for. Thanks! -Jeremy
The whole process from start to finish was made easy and pain free by my sales person Tiffany Cruiser and the rest of the group at KenGanley Honda.
They provide great customer service and the atmosphere is very welcoming. Great service every time!
It was a pleasure doing business with Ken Ganley Honda North Olmsted. The sales managers were very hands on and accommodated all my needs, will always do business with them!
I just wanted to Thank Tiffany Kruzer. I really appreciated how she made me feel comfortable and informed during the whole process. I asked so many questions and she answered them all with a smile. So thank you. I highly recommend seeking her out when tire-kicking. 😂
James Zapp was an amazing service writer! Took care of my needs when I asked and got the job done quick! Highly recommend their facility at Ken Ganley Honda!!
Overall, a good experience. In and out quickly. The service rep called back in a short time, and we were done. Upon departure, all other cars were dripping from being washed--mine, no. Car does run a bit better though.