Tiffany is the best sales associate and makes the process of getting a new car so smooth. She is personable and really understands what you need. I have new been more comfortable with a cars sale person. She makes sure to answer any all questions you have.

Always great customer service! Have been getting service for my 2015 CRV for many years...

They didn’t fix any of the problems I said I had wrong with the car

Was greeted with a smile upon arrival quick check in. Didn't have to wait to long for service to be completed They did wash the car but did not dry it.

I have purchased my last two CRV's from Ganley Honda and have had both of them serviced at the dealership, as well. Ron, the GM, is extremely professional and always helpful. Michael, the Service Manager, is knowledgeable, responsive, and friendly. I highly recommend Ken Ganley Honda in North Olmsted for those looking to purchase and/or service their Honda!

Courteous staff. Recall completed quickly. A clean car, inside and out, upon return was a real bonus!

My salesman, Aidan, did a fantastic job! He provided me with all of the information quickly and thoroughly to get me in and out without wasting time. He was very knowledgeable about the model that I purchased and expedited the delivery of my vehicle perfectly. First time buying a Honda so very pleased with my experience overall. Highly recommend.

They are so friendly and professional and respectful and nice especially Brian the manager and Aidan the salesman

Jeff Smith was very helpful in my purchase of a new Honda, he located the car I wanted and got it in the time frame he stated

Kept me apprised of my car repair status, pleasant, waiting room and fairly fast checkout

Michael was great. He explained what they were going to do and the Service Department delivered as promised.

Dealership is clean and friendly. Service takes too long though. 2 hour wait for an oil change today.

Buying my 2022 Honda CR-V was a pleasure. The staff in the sales and service departments are polite. However, I called because my car has a bad ball bearing (at only three years old!) I was diagnosed with stage 4 lung cancer over Christmas and have not been driving my car (nor has it been driven by anyone else) since the middle of December 2024. In late March I noticed how it was loud at 40 mph and above. I had my tires rotated since I thought that might have been the problem. It wasn't. I took it to my mechanics in April and they told me it was the ball bearings. When I called the dealership, I was told that my car was past warranty by two weeks. My mileage was more than 4,000 miles UNDER the warranty and i was two weeks past the date of purchase. I explained my illness and how that prohibited my ability to get in touch with them in a timely manner (dealing with HR, my inability to work, insurance, hospitals, etc.). They were correct in the letter of the law, or warranty, but there was no compassion or personal care. My last car was a twelve-year-old Toyota Camry and I never had to change a ball bearing on that car. This will be my last Honda or car from a Ganley establishment.

They have great friendly service. All my questions are answered & the have a inviting waiting room

Marc and Kelley were great to work with. The sales managers were all so friendly.